International Business Strategy Essay Example | Topics and Well Written Essays - 2500 words - 1

International Business Strategy - Essay Example Productivity of the public sector is again less competent compared to that of the private sector (Bhatia and Drew, 2006). Hence, in order to improve service of the public sector, the authorities are now concentrating on a technique called â€Å"lean management† so as to achieve higher efficiency. This practice has been used extensively in the private sector over years and has shown positive results (Dixon, 2012). This technique is nowadays used in a large variety of public services like, income tax processing, health care systems and urban planning systems, to enhance quality of the service. The lean management system is particularly crucial for the public sector because this improves quality of the service as well as reduces cost of providing them (Panneerselvam, 2005). The concept of lean management has been used both in the field of services and manufacturing. The concept was originally derived from Japanese manufacturing plants. The basic concept behind the idea is that if any process in unable to create value in the process of production, then it must be eliminated. The working of lean management is based on four main principles of flow, value, value stream and pull (Feld, 2001). The first one relates to elimination of interruptions from the process of production; the second one relates to price that customers are willing to pay for the products; the third one relates to elimination of the non-value activities; and finally the fourth factor relates to streamlining the products and process, until final consumption is made (Fliedner, 2011). The use of lean production techniques was embraced by the public sector for a number of reasons, namely quality of service, cost and resolving customer issues. Proper implementation of lean management system has the capability of improving the entire operating system by altering